Shipping Policy

Within India:

FREE Shipping: All prepaid orders qualify for free standard shipping within India.
FREE Express Shipping: Enjoy free express shipping on prepaid orders worth ₹10,000 and above.

Delivery Times:

India:-

Standard: 5 - 7 Business Days
Expedited: 2 - 4 Business Days

International:-

Standard: 6 - 8 Business Days

Tracking Your Parcel: After placing your order, we'll prepare and ship it within 48 hours. Tracking details will be emailed automatically. If not received, check your spam folder. Questions? DM us on Instagram @jgpsince1997

Order Modifications: To cancel or modify orders, DM us on Instagram @jgpsince1997 ASAP. We'll do our best, but once submitted, changes aren't guaranteed.

Returns/Exchanges:

14 days from receipt for returns/exchanges.
Conditions: Unused, unworn, and with original packaging.
More info? Whatsapp us

Initiating a Return/Exchange: To initiate a return, you can visit our Return/Exchange page and enter to order details to know if your order is eligible. Once you place your request, we will process the same within 48 working hours and raise a pickup from your given address. We take 3-4 working days after we receive your return to ship you a replacement or give you the store credits.

Sale Items: All Sale items are not eligible for a Return/Exchange in any case.

Duties & Taxes:

We ship globally.
For non-Indian orders, recipients handle import regulations.
International shipments may incur taxes and customs fees.
Non-refundable costs: original/return postage, customs duties.

Tips for Smooth Customs:

Provide a reachable phone number for customs.
Don't ignore duty/tax requests from carriers.
Taxed at commercial value for promo items.

International Order Questions: DM us on Instagram @jgpsince1997 or you can WhatsApp us also

Terms & Conditions:

Unshippable orders prompt contact from our team.
Orders processed within 2 business days, excluding Sundays and holidays.
Confirmation email with tracking sent upon shipping.
We may cancel suspicious/fraudulent orders and reporting all fraudulent transactions to the correct authorities.
Fulfillment issues? Contact us within 14 days from delivery for resolution.

For any further inquiries or clarifications, please reach out on Instagram @jgpsince1997